Legal
Shipping & Delivery Policy
Last updated: March 22, 2026
1. Order Processing
Orders are generally processed after payment confirmation. Order processing time may vary depending on product availability, customization requirements, operational load, and holidays.
2. Shipping Coverage
We currently ship to serviceable locations based on partner availability and delivery feasibility. Some locations may not be eligible for shipping at all times.
3. Delivery Timelines
Estimated delivery timelines are provided for convenience only and are not guaranteed. Delivery may be delayed due to weather, transport disruption, remote-location access limits, high order volumes, or unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be shown during checkout or communicated before order confirmation.
5. Delivery Attempts
Delivery may require the recipient to be available at the provided address. Repeated failed delivery attempts due to customer unavailability, incorrect address, or unreachable phone number may cause delays, additional charges, or cancellation.
6. Customer Responsibility
Customers must provide accurate shipping details, contact information, and any relevant delivery instructions. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information submitted by the customer.
7. Damaged or Missing Items
If your order arrives damaged, incomplete, or appears tampered with, please contact us promptly with your order details, photos, and issue description so that we can review the matter.
8. Delays Beyond Our Control
We are not liable for delays caused by natural events, strikes, courier disruptions, government restrictions, public emergencies, or other force majeure events.
9. Order Tracking and Updates
Where available, order and delivery updates may be shared through email, phone, messaging, or other communication channels.
10. Contact
For shipping or delivery questions, contact us at kathistar57@gmail.com.